FAQs
Do you make custom Jewelry?
Yes, we do make custom jewelry.
Do you offer repair services for damaged jewelry?
Yes we do! Any repairs under $500 will be repair absolutely free!
Do you offer any material for jewelry?
Yes, we can make jewelry out of yellow gold, white gold, platinum, silver.
What should I do if I have a question or issue with my order?
If you have a question or issue with your order, click the three lines at the top of your screen and select contact. From there you can contact the store.
Do you offer free shipping?
Unfortunately, there is a small shipping and handling fee.
What payment methods do you accept?
We accept American Express, Apple Pay, Discover, Meta Pay, Google Pay, MasterCard, Shop, Venmo, and Visa.
How long will it take to receive my order?
Delivery typically takes 1-2 weeks based on demand levels.
Do you offer international shipping?
Yes, we do ship internationally.
What is your return policy?
Post purchase, the customer is allowed a 30-day return period for the product.
Can I customize the size of the jewelry?
We do not offer custom sizes on our products, but if you reach out to us, we can create a custom piece.
Do you offer resizing services for rings?
Certainly, we are able to resize rings for you.
Are your jewelry pieces suitable for everyday wear?
We provide jewelry suitable for everyday wear, dressing up, and special occasions.
Do you have a physical store where I can view your products?
We do have a physical store.
Do you offer discounts for bulk orders or bridal parties?
Bulk orders qualify for discounts, but expect delayed delivery.
Do you offer appraisals for jewelry items?
Absolutely, appraisals are available for jewelry items.
Can I cancel or modify my order after it has been placed?
If your order is not yet shipped and you've reached out to us, we can cancel it.
Do you have a referral program for customers?
At this time, we do not have a customer referral program in place.